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Rapid Response Chat with NAGLY Staff Now Available to Youth
In the bottom left-hand corner of this website, you'll find a chat box called "Rapid Response Chat" that youth may use to chat directly with a NAGLY staff member.
Rapid Respone Chat Hours
Monday - Friday, 9:00am - 8:00pm
Outside of these hours, youth may leave a message, and a NAGLY staff member will respond as soon as possible during those hours or sooner.
Youth may use the online chat to speak with a NAGLY staff member.
Staff members are available to listen, to help, to answer questions, and to explain and provide resources.
Chat with a NAGLY staff member is confidential. However, if a youth is in danger the staff member must report relevant information to the appropriate authorities for the safety of that individual and to coply with Massachusetts law.